"You can read in another review that I have been really loyal to another shop, until Volvo specific items come up for our S60. When that happens, we make a beeline to Campbell and have the car diagnosed and serviced there. I must say that they are kind to us, despite taking the car for fluid and regular lighter service to the other shop. The entire staff is competent, from the phone, to reception, and then speaking to the mechanics. The fees are very fair, especially for getting things repaired right on the first try. We have dropped the car off with a burnt out signaling lamp & forgotten to mention it, but gotten the car back with the light replaced and no fee. There are some nice, courteous touches like that here. They get five stars for taking our concerns so seriously, good execution, and follow through."