"I will never leave Nationwide! The insurance rates are not the cheapest but competitive. But you will get what you pay for. I was in an auto accident while on vacation a couple years ago. It was 100% my fault. Nationwide's legal team, amongst other teams were calling me keeping me in the loop at all times. In fact there were times the calls were overlapping. I would be on the phone with the agent and get a call from the legal team. It was amazing how well they communicated internally amongst their teams. I barely had to do anything. They came to my work place to take pictures of my truck, went ahead and scheduled my car to be repaired and already had a rental lined up for me. I totally blindsided me and made for a great experience. The legal team was on point. They kept me in the loop. That was a very scary moment for me but they were in my corner, took immediate action and resolved my situation with the other party earlier than I anticipated. If you want a hands on, knowledgeable staff that cares and have an insurance company that operates under their "Nationwide on your side" motto, look no further. It is 100% legit. I've been with them for 22 years now. "