"We discovered a leak in our roof and were obtaining quotes. After getting what we thought were ridiculously high quotes,reasonable quotes but excuses for showing up late and not showing at all, we called RGS. I spoke with James who said that he would be out the next day at a certain time and he was, in spite of the snow fall the night before. He gave me a quote that was HUNDREDS lower that either of the previous contractors and came out when he said he would. With a "Git ur dun" approach,James got to work. He sent me pictures of his progress and finished product and cleaned up. The real kicker, he held to his quote, again which was EXTREMELY reasonable! James, my wife and I want to thank you for your honesty, reliability and workmanship. A job well done! We will be looking you up in about 8 years when we need our roof replaced. Also RGS will be the roofer we refer our friends and family to."