"My Mother complimented your repair shop stating that she had been coming to only you for her automotive repair for quite some time. I am visiting my home town which I left back in 1977. So I didn’t know where to go, having problems with a dealership in my current location. I called your shop and I can’t remember the young lady’s name but when I first called and explained the current symptoms. She happily listened to my explanation and told me what it may be so I asked her what a price might be if it was what she had thought that the problem might be, which I agreed with her. She called me back with an approximate price plus diagnostic time. I asked for an appointment to get a diagnostic done and she gave me one 2 weeks, which was their earliest available time, from my calling. She happily set me up. I received a call from her a bit later and she stated that the problems that I was having kind of didn’t sound right so she did a bit of looking on a “How To” site on line. She found a incident on line that kind of matched the symptoms that my vehicle was having,plus a possible fix. I did what she had stated to do. It WORKED!! If they could do this for me, I would rely on this repair shop for any and ALL of my possible repair needs. It’s no wonder why my Mother recommends this location for any of her automotive repairs. Thanks for your Help. "